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Our process - How we build agentic systems

We follow an agentic-first methodology — mapping business processes to autonomous agents, composable skills, and durable workflows. Every system we deliver is designed to reason, adapt, and operate independently.

Whiteboard with agentic architecture mapping

Discover & Map

We work closely with our clients to understand their domain, data landscape, and operational workflows. Using our MAP (Model-Agent-Pipeline) framework, we identify which processes are best served by autonomous agents, RAG pipelines, or human-in-the-loop workflows.

Our team conducts thorough assessments of your existing systems, data sources, and integration points. We define agent responsibilities, skill decomposition, and the schema contracts that will govern inter-agent communication using Schema-Driven Development principles.

The discovery phase produces a comprehensive agentic architecture blueprint — mapping business processes to agents, skills, data sources, and orchestration patterns.

Included in this phase

  • Domain & data mapping
  • Agent topology design
  • Schema contract definition
  • RAG source identification
  • Proof-of-concept agents
  • A2A protocol planning
Laptop showing agentic workflow development

Build & Orchestrate

Using the architecture blueprint, we build autonomous agents with composable skills — each agent designed to reason, plan, and execute within its domain. Agents communicate via A2A (Agent-to-Agent) protocols, enabling multi-agent collaboration on complex tasks.

We implement RAG pipelines that ground agent responses in your proprietary data, ensuring accuracy and context awareness. All workflows are built on durable execution foundations — guaranteeing that long-running processes survive failures and complete reliably.

Every component is schema-driven: APIs, agent interfaces, and data contracts are generated from schemas, ensuring type safety and consistency across the entire agentic ecosystem.

Tzar.Tech were so regular with their progress updates we almost began to think they were automated!

Miroslav Rashev, CEO of Sportingwin
Team reviewing agentic system deployment

Deploy & Evolve

We deploy agentic systems with comprehensive observability — monitoring agent performance, tracking costs, analyzing latency, and evaluating output quality in real time. Automated guardrails ensure agents operate within defined boundaries.

Our durable execution layer ensures that every workflow completes exactly once, even across system restarts, network partitions, or infrastructure failures. This is not eventual consistency — it is guaranteed completion.

Post-launch, agents continuously learn and improve through feedback loops, A/B evaluation, and skill refinement. We operate and evolve your agentic infrastructure as part of our ongoing partnership.

Included in this phase

  • Agent Observability. Full-stack monitoring of agent decisions, tool usage, token consumption, and output quality with automated alerting and cost controls.
  • Durable Infrastructure. Fault-tolerant execution environments built on proven orchestration platforms with automatic retry, checkpointing, and exactly-once guarantees.
  • Continuous Evolution. Ongoing agent skill refinement, model upgrades, and workflow optimization as your business needs evolve and new capabilities emerge.

Our values - Balancing autonomy and accountability

We build AI systems that act with purpose. Every agent we deploy is grounded in clear objectives, measurable outcomes, and responsible AI practices. Our values ensure that agentic power is always paired with human oversight.

  • Autonomous. Our agents operate independently, making decisions and executing tasks without constant human supervision — freeing your team to focus on strategy.
  • Reliable. Durable execution guarantees that every workflow completes. No dropped tasks, no silent failures — just consistent, dependable outcomes.
  • Composable. Every agent, skill, and pipeline is modular by design. Combine, extend, and reconfigure capabilities as your needs evolve.
  • Transparent. Full observability into agent reasoning, decisions, and actions. You always know what your agents are doing and why.
  • Responsible. Guardrails, access controls, and human-in-the-loop checkpoints ensure AI systems operate ethically and within defined boundaries.
  • Adaptive. Agents learn and improve through feedback loops, continuously refining their skills and adapting to new data and requirements.

Project Details

Our Offices

  • Sofia HQ
    Blaga Dimitrova 16
    1505, Sofia, Bulgaria